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The VA Caregiver Support Program: Help for the Family Member Doing the Caring

At a glance: VA decides eligibility, assessed care needs, and authorization for community care; a provider cannot guarantee a benefit or hours. Keep the authorization dates, approved services, hours, and VA contact together, then confirm that the provider can cover the agreed schedule.

About 3 minute readOPA Home Care guide: The VA Caregiver Support Program: Help for the Family Member Doing the Caring

The VA Caregiver Support Program serves the spouse, son, daughter, or friend who cares for the veteran at home. It has two parts.

General caregiver support

The Program of General Caregiver Support Services is open to caregivers of veterans of any era who are enrolled in VA health care. A VA medical center page describes its services as skills training, one-on-one coaching, group support, peer support mentoring, telephone support, online programs, and referrals to VA and community resources (VA Cincinnati Health Care).

Comprehensive assistance for family caregivers

The Program of Comprehensive Assistance for Family Caregivers has stricter requirements and more benefits. The VA lists requirements that include:

A single or combined service-connected disability rating of 70% or more

A need for in-person personal care for at least six continuous months

The VA lists further requirements on its eligibility page (VA Caregiver Support Program).

For an approved primary family caregiver, the VA lists:

A monthly stipend paid to the caregiver

Access to health insurance through CHAMPVA, for a caregiver who qualifies

Mental health counseling

Travel benefits when traveling with the veteran for care

At least 30 days of respite care per year

A secondary family caregiver can receive mental health counseling and travel benefits.

How to apply

The application for the comprehensive program is VA Form 10-10CG. The VA accepts it online, by mail, or in person with a local Caregiver Support team, and offers the form in English, Spanish, and Tagalog (VA Caregiver Support Program).

The VA Caregiver Support Line is 1-855-260-3274. Ask the line to connect you with the Caregiver Support team at the veteran’s VA medical center. In metro Atlanta, that is often the Joseph Maxwell Cleland Atlanta VA Medical Center.

How this fits with home care hours

The Caregiver Support Program is built around the family caregiver. Regular hours of help from a home care provider come through a different VA benefit, and the VA approves those hours separately. OPA’s guides to Aid and Attendance and VA Community Care and to what to do when VA hours are not enough explain those benefits.

A first step this week

Call 1-855-260-3274 and ask which of the two programs fits your situation.

To ask about care at home for a veteran, see how care starts at OPA.

VA programs and eligibility rules change. Confirm current requirements before acting. Confirm eligibility and benefits with the VA. This is general information, not legal advice.

Frequently asked questions

Who decides whether VA or insurance coverage applies?

The VA or insurer decides eligibility, authorization requirements, and covered services. Keep the relevant details with the family’s care notes, and ask for a written answer when a decision affects the plan.

What can we do while coverage is being decided?

Write down the support needed at home and the hours that need coverage. A provider can explain available services and scheduling, while the coverage source decides whether it will pay for them.

Keep the coverage details in one place.

Gather authorization information, provider contacts, and the support needed at home before the next call.

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